ISO quality standards are standards published by the International Organization for Standardization (ISO) that specify criteria for quality management systems. These standards aim to help businesses define, implement, and continuously improve their quality management systems.
ISO 9001 is the most widely used quality standard and is used to assess how effective a business's quality management system is. This standard aims to continuously improve customer satisfaction and quality.
There are many other ISO quality standards available, such as ISO 14001 for environmental management, ISO 22000 for food safety, and ISO 27001 for information security.
These standards provide benefits such as increased customer satisfaction, reduced environmental impact, improved product and service quality, increased efficiency, and expanded market share.
ISO quality standards encourage businesses to properly implement and continuously improve their quality management systems, which can help increase customer satisfaction, efficiency, and profitability.